Inclusivity. Transparency. Integrity.
Who we are...
We are the Heathrow Community Engagement Board, a non-profit company limited by guarantee which operates independently from Heathrow Airport.
We were setup to enable communities and key stakeholders to scrutinise, challenge and contribute effectively to decision-making at the airport. We aim to build the relationships necessary to ensure that these groups have the opportunity for their views to be heard. For more detail, click here to see our Terms of Reference.
What we do...
We believe that communities and key stakeholders have the experience and expertise to identify not only the issues but also the solutions related to the impact that the airport has on them. We scrutinise and challenge Heathrow Airport to meaningfully engage with as many of those affected as possible and listen to their views. We work alongside communities and key stakeholders through one-to-one meetings, working groups, large forums, over the phone, online and in correspondence. Our values of independence, impartiality, inclusivity, transparency and integrity underpin all of our work.
Chair of the HCEB
Rachel trained and worked as a social worker before becoming a probation officer. Rachel was most recently Deputy Chair of the Independent Police Complaints Commission, where she spent 9 years improving and maintaining public confidence in the police complaints system and oversaw their two largest investigations including the Hillsborough Disaster and the Rotherham Child Sexual Abuse scandal. Having spent her early years in Feltham, a community close to the airport, Rachel has first-hand knowledge of the impacts and importance Heathrow can have on local residents.
Rachel works 2 days a week as Chair of the HCEB Ltd maintaining strategic oversight and managing the organisation's relationships with key stakeholders and interested parties.
We're currently finalising our engagement plan and will be publishing it in the near future. In the meantime, please see below a brief summary of what we are up to.
The HCEB holds regular forums themed around particular topics. Whether they are noise, transport, environment, airspace or any of the other areas which the airport has an effect on - these provide an opportunity for those who are affected to make their voice heard.
The HCEB has a number of working groups, designed to deliver on particular projects or pieces of work. We have working groups looking at the way surface transport works around the airport and producing needs assessments for the communities most affected by the airport. Our working groups have representative memberships with a focus on meaningful engagement to represent the views of the communities they seek to represent.
strategic advisory groups
The HCEB knows it doesn't have all the answers. We have two strategic advisory groups - one for local authorities and the other for non-statutory organisations. They provide invaluable advice the chair and the team on how we should be engaging with the broadest possible mix of groups and individuals.